New Member Frequently Asked Questions

I just joined! What now?

How do I confirm my account?

Does being a Community member cost money?

No, joining the community is completely free. While some missions may involve a purchase, with varying reimbursement terms, we typically conduct pre-qualification surveys to inform you in advance. Participation in missions is always optional, and if you decide a mission isn’t right for you, even after signing up, just email the community email listed in 'Contact Us' to let us know, and we can remove you from it.

How long before I get a Mission to try something new?

That depends. It could be today. It could be two months from now. You can qualify for Missions by completing surveys, keeping your profile up-to-date, and participating in community activities like discussions. Look out for invitations in your email inbox and on your dashboard!

What do I do when I receive something new to try?

When you're on a Mission, share your thoughts, opinions, and experiences about what you received. Always be honest, informative, detailed, helpful, and authentic when writing reviews and sharing content. By using the Sharing Tools, you can let your friends and followers know about your experience, and earn points and badges for participating!

What are the points for in a community?

Depending on the community, points can sometimes mean rewards but mainly, earning points shows us that you are engaged on the community so we will keep rewarding you with more opportunities to join more Missions, Discussions, Products, Surveys, and more!

If you do not earn many points over a period of time, this will reduce your chances for future opportunities with the community.  It would be a missed opportunity you end a Mission without earning any points - start earning them today!